There are many ways for you to top up. To top-up your account with the PIN(s) provided, you can use one of the three methods shown below,
- Login to your personal account on our website at www.lynxmobility.com/login; your prepaid number is your 10-digit cellphone number, and your password is the same as your voicemail password. From there you can see your account usage (ie. which calls have been costing you and how much), and you can use your prepaid card PIN to top up.
- Top up via SMS:
- Send a text message with the word ADD followed by your account password and then the prepaid card pin number to the phone number 45969 (ie. 4LYNX)
- You must use the format
ADD 1234 1234567890
where 1234 is replaced with your account password, and 123456790 with the prepaid card PIN.
- Once the top up is successful you will get a SMS advising you of your new balance and expiry date.
- Call the toll free # at +1 888 757 4144, and follow the instructions.
Lynx Mobility has reciprocal roaming agreements with other Canadian cellular service providers. This means that your Lynx Mobility phone will provide you with service anywhere in Canada where there is coverage.Will I have to pay roaming charges when I use my Lynx Mobility phone outside of my community?
Lynx Mobility does not charge roaming fees for calls made when customers are outside of their communities. The standard long-distance rates will apply.Does the Lynx Mobility service include texting and voicemail?
Yes. The cellular service provided by Lynx Mobility includes texting, caller ID, call waiting, and voicemail.
The cellular service is based ona prepaid billing platform. Special arrangements are evaluated for institutional/business customers that require monthly invoicing options.
No. Calls that you receive are counted as part of the incoming call packages that you have.
Prepaid cards expire after 30 days. HOWEVER, any unused minutes can be carried forward if another card is activated before the expiry date. You can purchase your prepaid card online at http://store.lynxmobility.com/prepaid-cards.html
No. If you are staying in a community serviced by Lynx Mobility for an extensive period of time, you will need to obtain a Lynx Mobility phone. You cannot roam indefinitely.